GDM Glass Service Guide: Convenient, National Availability, Lifetime Guaranteed.

GDM Official

July 30, 2025

Got a cracked or chipped windshield or other glass?

GDM has partnered with Safelite — a leading auto glass service provider across the U.S. — to handle repairs effortlessly.

Why Safelite?
  1. Nationwide guaranteed service network.

  2. Advanced Driver Assistance Systems, or ADAS, recalibrations are performed. 

ADAS features include:

  • Blind Spot Detection

  • Adaptive Cruise Control

  • Automatic Emergency Braking

  • Lane Departure Warning

Cameras and sensors may be located on the windshield, bumpers, grilles, mirrors, and fenders. Windshield-mounted cameras require recalibration after windshield replacement.

  1. Mobile repair – Many repairs and replacements can be completed on-site. Some recalibrations require in-shop service.

How GDM's Glass Waiver Helps You?

If your plan includes the Glass Out-of-Pocket Waiver, here's what you get:

  • $0 Out-of-Pocket for Glass-Only replacements.

  • The remaining Pledge Balance (RPB) still applies. Any shortfall is shared within the community.

How Much Can You Expect to Save with GDM?

Based on real Safelite data:

Item

Industry Average

GDM Member Average

Potential Savings

Repair (Small Chip)

$89

$89

Replacement (Regular Vehicle)

$742

$543

~$200

Replacement (Luxury Vehicle)

$1,500–$2,000+

Around $1,200

$300–$800+

How to Report an Accident?
  • Open the GDM App → Service → Incident & Roadside → Report an Incident (Example: "Small crack in windshield." Upload a photo if possible.)

  • A Mutuality Advisor will contact you to confirm the details.

  • Submit your Declarations Page to proceed.

  • A Mutuality Advisor will determine eligibility.

Quick Q&A

Q1: What if it's a side window?

A: Same process applies.

Q2: After paying the RPB, do I need to pay again for another glass issue?

A: For two separate accidents, pay if an RPB balance remains; no payment if it's zero.

Q3: Will this count toward my accident limit for renewal?

A: No. Your first Glass-Only event will not count toward the 2-accident limit for renewal.


Still have questions? Reach out to your GDM Customer Service Team — we're here to help.


©2025 Good Driver Mutuality Inc. All Rights Reserved.

©2025 Good Driver Mutuality Inc. All Rights Reserved.

©2025 Good Driver Mutuality Inc. All Rights Reserved.